Customer Comments

At AutoSupply Japan we place a lot of value in delivering a high quality, personalised service to our customers.

We encourage all of our customers to contact us with any feedback they might have regarding our goods and services. Below are examples of the feedback we have received.

Sir’ , we received the vehicle and it looks immaculate just like you all stated on the web page.
The vehicle drives good & its exterior paint & color is superb…no scratches or any blemishes. The communication with autosupply agents was outstanding, as they kept me updated on my vehicle the whole time. They even helped me calculate my estimated taxes…this deed & more showed a supremacy of their outstanding service. Keep up the outstanding salesmanship & I’ll definitely will recommend you to all my friends & family. Both agents Mr. Jones & Mr. Hakim were professional & made out experience with the purchase flawless, besides shipping delay which may have been out of your control.
Nonetheless, thank you for everything Mr. Marcus Jones & Hakim Daud, looking forward to another purchase. Thanks.

Kelvin, Kenya

Hi Marcus and Hakim,
I received the Subaru IMPREZA that I ordered YOU
website and it is in very good condition. I’m really impressed with
the car you sold me.
I would like to thank you for all the assistance and advice you
provided concerning the whole importation procedure. I would also like
to commend you for your efficient services. The car arrived as
scheduled without any complications.I would definately recomend you to people wishing to import .I look forward to
doing business with you again soon.

Regards
Kenneth N Muiruri

Kenneth N Muiruri, Kenya

Hi Marcus and Hakim,

I received the Subaru Legacy that I ordered from the Autosupply Japan
website and it is in very good condition. I’m really impressed with
the car you sold me. Being my first time importing a car from the web,
I would like to thank you for all the assistance and advice you
provided concerning the whole importation procedure. I would also like
to commend you for your efficient services. The car arrived on time as
scheduled without any complications. I would advise anyone looking to
import a vehicle to do so through Autosupply Japan. I look forward to
doing business with you again soon.

Frank Harry Thuku Thuo

Frank Harry Thuku Thuo, Kenya

Hi Marcus,

I’ve been meaning to thank you for supplying my Camaro.

It is a fantastic car and is exactly as you described it.

I’ve also enjoyed dealing with the people you recommended.

Trish is great and the guys at Penrose Compliance (Martin & Graeme) were excellent and very pleasant & helpful to deal with.

I’d highly recommend your company and that of Penrose Compliance to anyone considering importing a vehicle.

I hope all is well with you.

Best Regards

Ross Burton

Ross Burton from New Zealand

Dear Hakim,

I wish to thank you very much for the part you played in importing on my behalf a Subaru Forester from Japan. I must commend you for your professionalism and personal involvement right from the time you identified the car of my choice on the internet up to the time you delivered it to me in Mombasa. You kept me informed of all the steps of importation as well as the required fees at every stage and I was impressed by your honesty. I was amazed by the speed at which I got my car. I would have paid an extra Ksh. 300,000 for the same car had I bought it locally. I have given your contacts to my friends who may wish to import their cars.

Thanks ever so much.

Regards,

Dr. Eugene Erulu Watamu

Dr. Eugene Erulu Watamu from Mombasa, Kenya

Dear Marcus

I have received my car last Saturday, the car is in very good condition and its exactly the one I was seeing on the website.

Thank you very much for good communication and on time delivery, I’m going o be your ambassador in Dar es salaam now, I believe whoever will order a car drom you will get it on time and the car will be in good condition.

Thank you again to Mr Hakim Daudi in Mombasa, I just tell you that the service you offered to me was good and all customers would require the same.

I wish you all the best in your daily works, I believe in God If you do the same, the God will bless you.

Thank you and Regards
Edward Ayo

Edward Ayo in Dar es Salaam, Tanzania

Dear Hakim,

I appreciate so much, thanks for good response u’ve answered all my questions correctly. Ur good service will give the way for more buyers and increase ur company popularity. I assure u I’ll be ur ambassador in Dar. And I will convince my friends to buy cars from you.

All the best sir waiting to hear from u.

Rgds, Edward Ayo

Edward Ayo in Dar es Salaam, Tanzania

Hi Marcus,

I have now received my car and got it complied and registered.

It is an excellent example and drives superbly, thanks for your efforts in getting me such a good car.

Best regards, Malcolm Butler

Malcolm Butler in Auckland, New Zealand

I have received the new Prado with many thanks.

It has been a pleasure dealing with you and Marcus. Everything has worked out as stated and I have been clear from day one what was to be paid and when the car would arrive.

I will have absolutely no hesitation in recommending your services and will certainly use you for our next import.

Thanks again, Bruce.

Bruce Phillips in Kenya

Hi, I received the car in very good shape. Thank you very much. I will definitely recommend you to any one searching for a car. The communication was perfect and your office in Mombasa in particular Mr Hakim Daud kept me informed all through.

Thank you.

Mary Wanjiku Maina

Mary Wanjiku Maina, Kenya

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