Customer Comments

At AutoSupply Japan we place a lot of value in delivering a high quality, personalised service to our customers.

We encourage all of our customers to contact us with any feedback they might have regarding our goods and services. Below are examples of the feedback we have received.

Dear Marcus & Hakim,

This is to kindly convey a word of thank you for sending me my vehicle as
requested.
It is a fantastic car – Toyota fielder with good music system. My wife and kids
are impressed and very happy.
Looking forward to purchasing another from you in future.

Regards,

BENJAMIN MURKOMEN,
ELDORET, KENYA.

Benjamin Murkomen, Kenya

Hi Marcus,
First let me sincerely thank you for the good service you and Hakim offered last Month when I ordered a Toyota Sienta from Autosupply. The car was in perfect condition and I really enjoyed your services. I have refferd so many of my friends to you for servises. Hope you’ll here from them soon.
I wish to purchase another Sienta and have checked your stock there ins’t one. I wish to request you to place an order for me. I would really appreciate a White one and with features such as alloy rims and a powerful Music System as the one you gave last time.
Kindly also try if you can get one with a body kit plus rear spoiler. However, whenever you come across any Sienta, just let me know and I’ll pay for it without hesitation.

Thank You.

Paul Njihia Mirie, Kenya

Hallo Abdul,

I’ll certainly refer my colleagues and friends to Auto supply.

Auto supply Services: Excellent.

Many Thanks

Best regards.

Patrick Kigen

Patrick Kigen, Kenya

Hi Marcus,

The vehicle is in perfect condition and i will recommend my friends to buy from AutoSupply.

Thanks

Sandro

Sandro Issufo, Mozambique

Hi Marcus,

Very long wait but it was DEFINITELY worth the wait :) it arrived on Monday and i absolutely love the car!! its exactly what i wanted… thank you for all your help

Best Regards
Nadia

Nadia Bhana, Zambia

Dear Hakim/Jones,
I do take this opportunity to appreciate your salesmanship for Both Mr. Jones & Mr. Hakim you are were professional in sales, besides shipping delay which may have been out of your control. However i will recommend you to all my customers, friends & family members who would need to purchase a vehicle direct from Japan .
Thank you again for everything starting from emails update and subsequent calls you made to up-date me from the time i purchased the two units until the time i received them from Mombasa port . In fact i am looking forward to another purchase of Toyota Isis silver .
Kind regards
Cyrus

Cyrus, Kenya

Sir’ , we received the vehicle and it looks immaculate just like you all stated on the web page.
The vehicle drives good & its exterior paint & color is superb…no scratches or any blemishes. The communication with autosupply agents was outstanding, as they kept me updated on my vehicle the whole time. They even helped me calculate my estimated taxes…this deed & more showed a supremacy of their outstanding service. Keep up the outstanding salesmanship & I’ll definitely will recommend you to all my friends & family. Both agents Mr. Jones & Mr. Hakim were professional & made out experience with the purchase flawless, besides shipping delay which may have been out of your control.
Nonetheless, thank you for everything Mr. Marcus Jones & Hakim Daud, looking forward to another purchase. Thanks.

Kelvin, Kenya

Hi Marcus and Hakim,
I received the Subaru IMPREZA that I ordered YOU
website and it is in very good condition. I’m really impressed with
the car you sold me.
I would like to thank you for all the assistance and advice you
provided concerning the whole importation procedure. I would also like
to commend you for your efficient services. The car arrived as
scheduled without any complications.I would definately recomend you to people wishing to import .I look forward to
doing business with you again soon.

Regards
Kenneth N Muiruri

Kenneth N Muiruri, Kenya

Hi Marcus and Hakim,

I received the Subaru Legacy that I ordered from the Autosupply Japan
website and it is in very good condition. I’m really impressed with
the car you sold me. Being my first time importing a car from the web,
I would like to thank you for all the assistance and advice you
provided concerning the whole importation procedure. I would also like
to commend you for your efficient services. The car arrived on time as
scheduled without any complications. I would advise anyone looking to
import a vehicle to do so through Autosupply Japan. I look forward to
doing business with you again soon.

Frank Harry Thuku Thuo

Frank Harry Thuku Thuo, Kenya

Dear Hakim,

I wish to thank you very much for the part you played in importing on my behalf a Subaru Forester from Japan. I must commend you for your professionalism and personal involvement right from the time you identified the car of my choice on the internet up to the time you delivered it to me in Mombasa. You kept me informed of all the steps of importation as well as the required fees at every stage and I was impressed by your honesty. I was amazed by the speed at which I got my car. I would have paid an extra Ksh. 300,000 for the same car had I bought it locally. I have given your contacts to my friends who may wish to import their cars.

Thanks ever so much.

Regards,

Dr. Eugene Erulu Watamu

Dr. Eugene Erulu Watamu from Mombasa, Kenya